Use a Unique Password
Create a password that you do not use for email, banking, social media or other online accounts.
ACEPOKIE Safety Guide
ACEPOKIE Account Security Guide
Follow these practical steps to protect your login details, recognise suspicious messages and keep your personal and payment information safe.
Protect Your Login Details
Keep OTP Codes Private
Never provide your one-time verification code to another person, including anyone claiming to be customer support.
Check the Website Address
Confirm that you are using the correct ACEPOKIE website before entering login or payment information.
Secure Your Device
Keep your browser and operating system updated and use a screen lock on your phone, tablet or computer.
Payment Safety
- Use only payment details displayed inside your current account.
- Check the recipient and amount before confirming a transaction.
- Do not send money based only on an unsolicited message.
- Keep payment receipts until the transaction is completed.
- Avoid using another person’s bank or payment account.
- Contact official support if payment instructions appear unusual.
Recognise Suspicious Activity
- Unexpected requests for your password or OTP code.
- Messages asking you to transfer funds to unverified details.
- Links using a different or misspelled website address.
- Pressure to act immediately without checking the information.
- Login notifications or transactions you do not recognise.
ACEPOKIE support should never need your complete password. Do not disclose
sensitive login or payment credentials through messages or screenshots.
If You Notice a Security Problem
- Stop entering information or making further transactions.
- Change your password using a trusted device.
- Review your account and transaction history.
- Contact your bank if payment information may be compromised.
- Contact ACEPOKIE through the official support channel.